Cancellation Policy

LBC IS NOT RESPONSIBLE FOR A CLIENT MAKING A MISTAKE REGARDING BOOKING LOCATION. PLEASE NOTE THAT ALL BOOKINGS FOR TUESDAY ARE FOR OUR KINGSTON, SURREY LOCATION AND ALL BOOKINGS FOR WEDNESDAY AND THURSDAY ARE FOR OUR KENSINGTON, CENTRAL LONDON LOCATION. Please remember to take a lateral flow test 72 hours before your appointment if you are showing symptoms of covid. As of the 20th of December 2021, we are not offering refunds on deposits for missed appointments due to covid. We respectfully request 5 days advance notice to cancel or reschedule an appointment. Please contact us by phone [07834494400] or email [info@londonbrowclinic.co.uk] to do so. Requests to reschedule with less than the requested 5 days' notice, may be asked to pay the full remaining balance or 50% of the remaining balance in advance of having their appointment rescheduled. Deposits are non-refundable.

Contact Details

• Smile Artists, 15 Park Road, Kingston upon Thames, UK

  + 07834494400

  galiderc@gmail.com

• London Brow Clinic, Kensington High Street, London, UK

  + 07834494400

  info@londonbrowclinic.co.uk